Terms & Conditions

01 General Terms

Shokher Churi Ghar reserves the right to update, modify, or change these Terms & Conditions at any time without prior notice.

By using our website and purchasing our products, you acknowledge that you have read and agreed to these terms.

02 Product Information

• We try our best to display accurate product images, descriptions, colors, and prices.
• Actual product colors may slightly vary depending on your device or screen settings.
• Product availability may change without prior notice.
• Minor variations in handmade or fashion products may occur and do not necessarily indicate a defect.

03 Order & Confirmation

When you place an order, you are requesting to purchase the selected products at the displayed price.

• Orders may be confirmed through phone calls or other communication methods.
• Please provide a correct name, phone number, and delivery address.
• We may contact you to verify your order before dispatch.
• Orders with incomplete or incorrect information may be delayed or cancelled.

04 Pricing & Payment

• All product prices are displayed on the website unless otherwise stated.
• Delivery charges may apply depending on the delivery location.
• Cash on Delivery may be available for eligible orders and locations.
• We reserve the right to correct pricing errors or update prices when necessary.

05 Delivery Policy

We aim to deliver your order within the estimated delivery time provided during order confirmation.

• Delivery time may vary depending on location and courier availability.
• Unexpected situations such as weather, transportation problems, holidays, or courier delays may affect delivery time.
• Please ensure that someone is available to receive the order at the provided address.

06 Return & Exchange

Customers should check the product carefully immediately after receiving the order.

• Return or exchange requests must comply with our applicable return policy.
• Products must generally remain unused and in their original condition and packaging.
• Products damaged due to customer misuse may not be eligible for return or exchange.
• Customers may need to provide photos or videos to help us verify a product-related issue.

07 Order Cancellation

If you need to cancel an order, please contact us as soon as possible.

Once an order has been dispatched, cancellation may no longer be possible.

08 Customer Responsibility

• Customers are responsible for providing accurate delivery information.
• Customers should provide a reachable phone number.
• Customers should inspect the package upon delivery where reasonably possible.
• Repeated refusal of confirmed orders may affect future order acceptance.

09 Website Usage

You agree not to misuse this website, attempt unauthorized access, interfere with website functionality, or use our content for unlawful purposes.

All website content, including text, images, graphics, branding, and design elements, may not be reproduced or used commercially without permission.

10 Privacy

We respect your privacy and handle customer information for purposes such as order processing, delivery, customer support, and related business operations.

Please avoid sharing unnecessary sensitive information when placing an order.

11 Changes to These Terms

Shokher Churi Ghar may update these Terms & Conditions from time to time to reflect changes in our services, policies, or business practices.

Any updated version will be published on this website.