Privacy Policy
Privacy Policy
Your privacy and trust are important to us.
This Privacy Policy explains how we collect, use, protect, and handle information when you visit our website or place an order with us.
01 Information We Collect
When you browse our website, contact us, or place an order, we may collect information necessary to provide our services.
- Your name
- Phone number
- Delivery address
- Email address, when provided
- Order and purchase information
- Information you voluntarily provide when contacting our support team
02 How We Use Your Information
We may use the information we collect for the following purposes:
- To process and confirm your orders
- To arrange product delivery
- To communicate with you regarding your order
- To provide customer support
- To improve our products, services, and website
- To prevent fraudulent or unauthorized activities
- To provide information about relevant offers or services when permitted
03 Order & Delivery Information
Your name, phone number, and delivery address may be shared with trusted delivery or courier service providers when necessary to deliver your order.
04 Payment Information
For Cash on Delivery orders, payment is generally collected by the delivery service or courier according to the applicable order process.
We do not intentionally request unnecessary sensitive financial information through our website or customer support channels.
05 Cookies & Website Data
Our website may use cookies and similar technologies to improve website functionality, understand visitor behavior, remember preferences, and improve the overall shopping experience.
You may be able to manage or disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.
06 Website Analytics
We may use analytics and website measurement tools to understand how visitors use our website and to improve our services.
These tools may collect general technical information such as browser type, device information, pages visited, and approximate usage information.
07 Marketing & Communication
With appropriate consent or where otherwise permitted, we may use your contact information to communicate with you about products, offers, promotions, or updates.
You may contact us if you no longer wish to receive promotional communications.
08 Data Security
We take reasonable measures to protect customer information against unauthorized access, misuse, loss, or disclosure.
However, no online system or method of electronic transmission can be guaranteed to be completely secure.
09 Third-Party Services
Our website may use third-party services such as payment providers, courier services, analytics tools, communication platforms, or other service providers.
These third parties may process information according to their own privacy policies and applicable terms.
10 Children's Privacy
Our website and services are not specifically directed toward children. We do not knowingly collect unnecessary personal information from children.
11 Your Information
If you believe that the personal information we hold about you is incorrect or you have questions about how your information is used, you may contact us for assistance.
Where applicable, we may take reasonable steps to update, correct, or address your request regarding personal information.
12 Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our services, website functionality, business practices, or applicable requirements.
Any updated version will be published on this page.
Have Questions?
If you have any questions about this Privacy Policy or how we handle your information, please contact Shokher Churi Ghar.
Shokher Churi Ghar
Your privacy and trust are important to us.
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